Privacy Policy

Flutis Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Flutis Limited. This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Flutis Limited.By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To clarify, the following definitions apply throughout this Privacy Policy:

• Cookie: A small amount of data generated by a website and saved by your web browser. It helps identify your browser, provide analytics, and remember your preferences such as language settings or login information.
• Company: Refers to Flutis Limited (71-75 Shelton Street, London WC2H 9JQ), responsible for your information under this Privacy Policy.
• Country: Refers to the United Kingdom, where Flutis Limited is based.
• Customer: Refers to a company, organization, or individual that registers to use Flutis Limited services.
• Device: Any internet-connected device (e.g., phone, tablet, computer) used to access Flutis Limited services.
• IP Address: A unique number assigned to devices connected to the internet, often used to identify the device’s location.
• Personnel: Individuals employed by or contracted with Flutis Limited to perform services.
• Personal Data: Information that identifies or can be used to identify an individual directly or indirectly.
• Service: Refers to the services provided by Flutis Limited as described in this policy.
• Third-Party Service: Refers to advertisers, sponsors, or other entities whose products, services, or content
• Website: Flutis Limited’s official site, accessible at www.flutis.com.
• You: A person or entity registered with Flutis Limited to use the Services.

What Information Do We Collect?

We collect information from you when you:

• Visit our website.
• Register on our site.
• Place an order.
• Subscribe to our newsletter.
• Respond to surveys.
• Fill out forms.

Examples of information collected:

• Name/Username
• Phone Numbers
• Email Addresses
• Job Titles
• Billing Addresses
• Debit/Credit Card Numbers
• Age
• Password

When Does Flutis Limited Use End-User Information from Third Parties?

Flutis Limited collects End User Data necessary to provide our services. End users may voluntarily provide information through social media platforms. Publicly available information can be collected, but privacy settings on these platforms allow you to control what is shared.

When Does Flutis Limited Use Customer Information from Third Parties?

We may receive information from third-party services for purposes such as fraud detection or customer inquiries. Social media platforms may also provide publicly available information. Adjust your privacy settings on these platforms to control data sharing.

Do We Share the Information We Collect with Third Parties?

Yes, we may share personal and non-personal information with:Yes, we may share personal and non-personal information with:

1. Advertisers, sponsors, and promotional partners.
2. Business affiliates and successors in cases of mergers or acquisitions.
3. Third-party service providers for:
   • Hosting and server maintenance.
   • Database management.
   • Email marketing.
   • Payment processing.

We may also disclose your information to comply with legal obligations or in cases of unethical or illegal activities.

How Do We Use the Information We Collect?

The information collected may be used to:

• Personalize your experience.
• Improve customer service.
• Process transactions.
• Send periodic emails and updates.
• Conduct surveys, promotions, and contests.

How Do We Use Your Email Address?

Your email address is used for:

• Communication purposes.
• Marketing and advertising targeting (e.g., Facebook Ads).
• Updates related to orders and account activity.

You can unsubscribe from emails at any time by clicking the unsubscribe link in our emails.

How Long Do We Keep Your Information?

We retain your data as long as necessary to provide services and comply with legal obligations. Once no longer needed, your data is either deleted or anonymized.

How Do We Protect Your Information?

We use secure servers and SSL encryption to protect sensitive data like payment information. However, no system is entirely foolproof, and we cannot guarantee absolute security.

International Data Transfers

Your data may be transferred or stored in locations outside the United Kingdom. By using our services, you consent to such transfers.

GDPR Compliance

If you are an EEA resident, you have the right to:

• Access and request copies of your data.
• Correct or delete your data.
• Restrict the processing of your data.
• Transfer your data to another organization

California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know the categories of personal information collected.
• Request deletion of your data.
• Opt-out of data sales (we do not sell personal data).

For CCPA-related inquiries, please contact us.

Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance.
• Track user preferences.
• Identify areas of the website you’ve visited.

You can disable cookies in your browser settings, but this may limit website functionality.

Children’s Privacy

Our services do not target individuals under 13 years of age. If you believe we have inadvertently collected data from a child, please contact us for removal.

Changes to Our Privacy Policy

We may update this Privacy Policy as needed. Continued use of our services after updates signifies your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

• Address: 71-75 Shelton Street, London WC2H 9JQ
• Website: www.flutis.com